FAQ

Are Baroo toys really tested to children's safety standards?

Yes. We test against the material and choke-hazard protocols Canada uses for kids' toys (under the Canada Consumer Product Safety Act). It's not a government certification for pet products; that doesn't exist yet, but it's the highest safety bar we could borrow.

What's natural rubber, and why does it matter?

Natural rubber comes from the sap of the Hevea tree. It's non-toxic, biodegradable, and bouncy in a way synthetic rubber can't fake. It's also kinder to your dog's teeth than the cheaper plastic stuff and more resistant.

Is Baroo a Canadian company?

Yes, designed in Canada, with a Canadian team, and made for the way dogs actually
live here (snow, salt, mud, and all).

Are your products safe for puppies?

Most are, but always check the size on each product page. Puppies have softer teeth and bigger ambitions, so we mark which toys are puppy-appropriate.

My dog destroys everything. Is anything indestructible?

Honestly? No toy is truly indestructible, and anyone who tells you otherwise is selling you a rock. Our rubber line is built for power
chewers and outlasts most. Supervise the rest, and replace when worn.

Do you ship across Canada?

Yes, to every province and territory. Free shipping on orders of $75 or more.

Do you ship internationally?

Not yet. We're focused on Canada first. Stay tuned.

Is the brand bilingual?

Oui. Everything we make ships with English and French labelling, and our team answers in both.